Is my domain properly configured for email services?
In this manual several important points of domain configuration for email services are discussed.
1.Verify if the domain is accessible
Use the manual DomainInaccessible
2. Verify the parameters of the domain
Use DIG command which will allow you to get more information about the domain. Here is the link to the script which uses this command:
An example for .com domain:
For "Type", choose MX.
;; QUESTION SECTION:
;domain.com. IN MX
;; ANSWER SECTION:
domain.com. 86400 IN MX 1 mx1.ovh.net.
domain.com. 86400 IN MX 5 mx2.ovh.net.
;; AUTHORITY SECTION:
domain.com. 86400 IN NS ns11.ovh.net.
domain.com. 86400 IN NS dns11.ovh.net.
;; ADDITIONAL SECTION:
ns11.ovh.net. 139079 IN A 188.8.131.52
dns11.ovh.net. 139079 IN A 184.108.40.206
These are DNS of your domain:
Your domain needs to have DNS if it's hosted.
It also needs to have MX servers through which emails pass:
If your domain is hosted, the MX servers need to have the following configuration:
3. I'd like to change MX servers
Log into Manager v3.
Choose "Domains and DNS" and then "DNS zone". You'll like see one of the fields:
domain.com MX 1 "ORT Redirect".
domain.com MX 1 "without protection".
domain.com MX 1 "anti-spam simple".
domain.com MX 1 "anti-spam/anti-virus".
If it's not the case and you cannot use your email services. It may be changed in Manager v3, section "Emails" - "MX Servers".
The modification may take up to 24hours.
Verify also the following lines if you'd like to use these email applications.
mail.domain.com CNAME ns0.ovh.net
pop3.domain.com CNAME ns0.ovh.net
smtp.domain.com CNAME ns0.ovh.net
4. I cannot find an error in the previous stages.